Slack: The Digitized Room Behind the Room

We have always had rooms behind rooms. The formal meeting ended, and the real conversation continued on the golf course, over a squash game, in the club, in the car, or over a drink. These were not official spaces, but they were often consequential ones. They allowed uncertainty, negotiation, candor and influence to move outside the visible structure of the organization. The back channel was never new. What is new is that it has been digitized…

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